Wednesday, August 14, 2013

Not a Good Buy

I don’t normally talk about my shopping experiences – unless I pick up a fabulous pair of shoes – but our shopping trip last night to get our new TV was so unbelievably bad, I have to say something. Especially in light of Peter Shankman’s (one of my favorite media experts and bloggers) new venture into the world of customer service consultancy. Believe me when I tell you, Best Buy could use some lessons from Shankman’s new company!

Hud and I had done our homework and decided the TV we wanted was to be found at our local Best Buy – so off we went . . . at about 6:00 pm on a Tuesday evening. We walked in, walked straight to the department we needed and proceeded to wait for help.

Hud, waiting patiently

Now, keep in mind, the television we want is right there on the floor. Seven or eight of them in boxes, ready to go. All we need is someone to ring up our purchases. But there is no one available to do that. We see lots of people walking around, stocking shelves.

Putting up merchandise.

Never speaking to us.

Never offering to help us.

Completely ignoring us.

But the two men who were working in the TV area were with customers, so we waited.

And waited.

And waited.

For 14 minutes and 13 seconds.

Yes, I timed it.

Now, 14:13 may not seem like a long time, but when you see all these people walking around NOT helping customers, while you’re standing there – obviously needing help – 14:13 is a VERY LONG TIME.

I will give credit to the two men working in the TV department, they did apologize for the amount of time we were having to wait. But no one else was ever called over to help and we had to wait on one of them to be available to help us.

At long last, one of them did manage to pull himself away, we told him what we wanted and our transaction took all of three minutes. He then told us to pull our car to the front of the building and someone would bring the TV out and load it into the car.

Ha, ha, ha!

Want to guess how long we waited in front of the building? Did they hustle right out there to make up for our incredibly long wait?

Well, you can see in this photo, a woman is having a TV loaded into her car. She was two people behind us in line to be waited on when we were waiting inside the store.

Our TV came out after that. After we had waited 11 minutes and 24 seconds. Outside. In August. In North Carolina. It’s not exactly cool in North Carolina in August at 6:30 in the evening.

And here’s the thing. At no time were Hud and I anything but pleasant and polite to any of the employees at Best Buy. I’m sure the lack of attention we received comes from the top – from upper management – whether it’s the store management or corporate management. So we were very careful to treat the employees the way we would have wanted to be treated. But I also made very sure to document every bit of what happened to report back here.

So what’s up Best Buy? I’m starting to understand why you’ve had the financial issues you’ve been having. Going forward, I’ll either go somewhere else (my preference) or do my shopping online (Hud’s vote). 

Tuesday, August 13, 2013

Was I Awake This Morning?

So proud of myself . . . up, running . . . even without a TV to distract me, I was doing it. Singing along with my IPod . . . yes, Pepper and the rest of the crew kept giving me looks, but that was okay. I was making progress and getting through this run.

Got my two miles in. Went upstairs to get my camera to document all this for you . . . and when I came back down, I hit the red key on the treadmill and erased all my results. That's right. Before I could take the picture, I reset the progress screen on the treadmill. I am an idiot! What was I thinking about? Was I thinking?

Who knows?

I am annoyed.

Monday, August 12, 2013

Lightning Strikes

I promise - I haven't been as slack as it might appear . . . Mother Nature has been working against me!

We had several wild and crazy storms stream through here Saturday. We made it through the first one without a problem, but the second one zapped the house with a bolt of lightning and we lost power to half the house. At that time, Hud was on a ladder (yes, with a boot on his foot!!) working on the light above the kitchen table because it was on the fritz. When the breaker popped and we lost power in half the house, I wondered if he might want to leave the electrical things alone. Not my nutty Hud!!

When everything settled down and we sorted it all out, the cable box and our big screen TV seemed to be the victims of the lightning. Time Warner was out in the neighborhood yesterday and showed us where the lightning actually struck the box at the street and then, evidently, traveled into our house through the cable - frying the cable box and the TV. We got back our internet and cable to the other TVs in the house . . . and now we have to go big screen TV shopping. With a rehearsal dinner and all this other wedding stuff coming up, this is exactly what we didn't need.

Running on the treadmill this morning was the WORST!! We have it set up where the big screen is. Now I have nothing to take my mind off what I'm doing. And it's just too hot and humid outside - even at 5 am - to think about taking it outdoors. This weekend is supposed to be beautiful and I may be able to get some outdoor running in. But until then, I'm suffering!

I want my TV back!!

Friday, August 9, 2013

Camera Found - No Picture to Show You

I found my camera!

It was in the dining room, in the seat of one of the chairs and pushed under the table. Now - does that sound like something I would do or something Hud would do? My money's on Hud. No doubt about it. And since he's on my list . . . and it's not a good list . . . I'm putting all the blame on him!!

Oh, he's just grinding on my last nerve. I'm sure it has nothing to do with the fact that it's broiling hot outside, I can't eat chocolate because it will give me a migraine, I woke up yesterday with a migraine anyway and my toe is still hurting too bad to have a good run. Yeah, nothing to do with all THAT!!

I'm able to get on my closed-toe shoes now, but running was kind of like "yipe, yipe, yipe" so I had to be satisfied with a brisk walk. Maybe I'll double up the band-aids and try again tomorrow.

Good news at work, though. A grant request I wrote was funded for $75K! No, it doesn't mean I get $75K. It doesn't even mean I get a percentage. It does, however, mean I still have a job - which is nice - and the entire organization knows I'm bringing in money, not just spending it.

Better get back to it . . . I'll get some pics later!

Thursday, August 8, 2013

And the Beat Goes On

Another day with my toe driving me crazy. A rotten day at work. And I wake up with a migraine headache. I am not a happy camper.

Tuesday, August 6, 2013

Day Two of the Missing Camera Mystery

Lyda Ann's crazy days continue . . .

Still can't find my camera. I know darn good and well that Hud has done something with it - and he's just as adamant that he hasn't touched it. So here we are. Stalemate and neither one of us blinking. That doesn't help when you're looking for your camera. Of course, I could just take a picture with my phone, now that I've charged it, but that's beside the point.

Then, when it was time to run this morning, I tried to put on my shoe and my big toe said WHOA!! Yesterday, I went to the doctor and had a wart frozen off that toe. I didn't give it that much thought until I tried to put closed-toe shoes on. Even with a band-aid on, it was like barbed wire on a raw nerve. Yikes! I may have to give that tender skin a few days.

So, let's borrow some questions from Kenlie over at her All the Weigh blog and participate in Friend Making Monday. Here are the rules: take a moment to answer this week’s questions on your own blog, then add your link in the comments section here at: so we can all see your FMM questions and answers. Please invite your blog readers to add their links here too so everyone has to opportunity to be seen. The idea is to connect with other awesome bloggers so take a moment to post your own FMM post and comment on a couple of other posts.

My Community

1. Where were you born? Did you grow up there? I was born in North Carolina and moved away after I graduated from college. I met Hud in Tampa, FL and we lived in Las Vegas, NV before we were fortunate enough to get to move back to my hometown in North Carolina.

2. Tell us about your favorite spot in your city. I love my dad's back porch. It was my grandmother's house and it overlooks a lake with beautiful sunsets. I could look at that water all day.

3. Do you volunteer for any organizations? If so, will you tell us about it? I volunteer at Hospice Home on Saturday mornings - answering the phone and making coffee - and I donate blood every eight weeks. I know that's not volunteering, but it's important and they always have doughnuts!

4. Tell us about your favorite local restaurant. Southern Roots is an amazing local restaurant with the best shrimp and grits I've ever eaten. I also love Poblano's for Mexican food.

5. Has your city ever experienced tragedy? If so, how did it recover? Back in the 1980s, a young mother and her male cousin killed her ex-husband, his new girlfriend, his parents and his sister - all in an effort to avoid sharing custody of the children. When the police were closing in on them, they killed the children and then blew themselves up in their car. It all happened in this area and was well documented in Jerry Bledsoe's book "Bitter Blood." I lived here by myself at the time (Hud was stationed in Korea) and I was scared to death!

6. Share at least one unique thing about your neighborhood. All of our sidewalks are made of brick throughout town.

7. If you could do one small thing to change your community, what would you do? I would reroute traffic so people didn't cut through neighborhoods.

8. The Powerball is currently up to 400 million dollars. Would you move to a different place if you won? I would probably stay here, but I would have a vacation home at the beach and one in the mountains and spend lots of time at both!

Monday, August 5, 2013

When All Else Fails . . .

Had a good run this morning . . . my right heel was still kind of tight, but it worked itself out after a while and felt pretty good as I got my two miles in. As I was ready to take my photo of the treadmill screen, I realized my phone battery was dead, so I had to use my camera to take the picture.

Well, now that it's time to load the picture here, I can't find the camera!! I remember putting it down and thinking "it will be here tonight when I need to connect to the computer." And now it's gone. Hud swears he didn't move it. Pepper's walking around looking all innocent. So what did I do with it? This is going to drive me crazy!!

Here's hoping you're having a better evening!!